Law 21 author Jordan Furlong outlined some good thoughts on the legal outsourcing industry in his recent post, The Evolution of Outsourcing. In particular, I appreciated his points about what he described as the LPO “encore” – innovation. More details are available on Law 21.
The post was met with the predictable Above the Law blog snub – complete with apocalyptic tidal wave picture in the event the ominous commentary was not entirely clear. For a more complete perspective on the Furlong piece, the Above the Law commentary is an interesting read.